139 - Indian Railways Tele-helpline Launches Dial “A” Ticket
“139 - Rail Sampark”, a national enquiry channel for Indian Railways, announced the launch of its Dial “A” Ticket (DAT) service for railway passengers here today. With this service being provided by Bharat BPO, railway passengers will be able to book tickets by calling the Indian Railways Tele-helpline number 139. Announcing the launch of DAT, Mr Pravin Kumar, Director, Bharat BPO said: “Passengers will find DAT more interesting as they will get more tangible form of service. Earlier, they were receiving information pertaining to Indian Railways, now, they can also book their tickets on phone. Hence requirements of callers are attended promptly and without any complexity. We have received more than an overwhelming response for 139 so far. Our support centers today receive over 7 lakh calls per day and it is encouraging for us to innovate further.” Mr Nalin Shinghal, Managing Director, Indian Railway Catering and Tourism Corporation Ltd (IRCTC) said,”
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