Why Match My Email is Better
One of the major weaknesses of customer relationship management or CRM solutions is email integration. Integrating emails sent to and received from the customer, lead, prospect, account, client or sales opportunity requires the best application. Match My Email is different from all other Salesforce.com email logging tools. Other email apps dump the raw email stream into Salesforce and then process the emails. This is inefficient and can introduce spam and viruses into Salesforce. Match My Email imports the email stream into the cloud where it is sorted, filtered, matched and processed before a relevant or matched email and any of its attachments are inserted or logged into Salesforce.com.
Integrating or logging email into Salesforce.com is one of most useful and best productivity application for this B2B SaaS application. It saves the average sales person or sales rep that gets 110 emails per day 12.8 hours of manual drudgery per month. That equals the elimination of one and 1/2 days of paperwork.
Plus integrating email into Salesforce.com or any other CRM application increases sales through better tracking of customer interactions and better customer satisfaction because responses are faster and more informed.
All of this is done automatically and in the cloud. The sales rep never needs to log into Match My Email. Every twenty minutes the entire system or database is refreshed with all the latest information and email associations.
Once in the Match My Email cloud application, this B2B email integration solution has unique features that enable the user or domain admin to make the system more efficient. Using the Ignore feature eliminates all personal, private or trivial email. It also eliminates ‘spamfomercials’. Or if the user likes to use folders to organize email, then Match My Email can be set to import email from the selected folders in the email client.
For power users and executives, Match My Email lets them log into the application and see all the emails flowing in a department, office, organization or domain. This surveillance view lets an executive or sales manager see and read all incoming and outgoing email from the sales reps in near real-time. The information can be sorted by Lead, Contact, Opportunity or Case as well as Match state. Through an RSS feed or Chatter, the power user can get reports sent automatically to his or her mobile device or desktop.
Users set-up is very simple. The average user can be set-up in less than fifteen minutes. All the user needs to do is get a user name and password and set his or her Salesforce and email credentials in the system.
Match My Email is looking for resellers, system integrators and consultants to participate in its rapid market expansion. The service appears to have a 10-day sales cycle from the receipt of a lead
This work is licensed under a Creative Commons Attribution 3.0 License.