Every business enterprise, regardless of whether it is online or offline, needs to provide its customers with ways to engage in a two way dialog. While offline enterprises enjoy the privilege of walk-in business and the ability to render after sales support face to face, online enterprises provide their customers with multiple service channels such […]
Adobe’s preference of HTML5 over Flash
The recent decision taken by the Flash king company, Adobe, has created pains among the Flash trained professionals. Adobe has decided to enable all the new mobile technology applications with HTML5 and hence replacing the Flash programming. As the Flash haters began to grew up in numbers, Adobe is planning to implement HTML5 technology in […]
Investor’s Preference for Mutual Funds
With the process of economic liberalization and globalization of Indian economy, the interest rates have fallen, even though they are still higher as compared to Western standards. While the move has brought sizable gains to the corporate sector it has also affected a sea-change in the profile of the average risk adverse small investor to […]
7 Ways to Improve Your Online Sales
As a business, your goal is to improve sales and increase profits. However, when your customers shop online, they have thousands of brands to choose from. How can you make sure that your company stands out from the rest? Creating a top-notch online shopping experience is a great place to start. Outlined below are seven […]
8 Tips to Help Your Remote Employees Become More Efficient
Remote work is becoming increasingly commonplace, and for good reason. Organizations can hire more diverse, dispersed, and experienced talent. Employees can enjoy the flexibility of staying close to home. And almost everyone stands to save money. But if you don’t implement productivity practices into your team, you could start losing efficiency and engagement. Battle the […]
8 Ways Customer Experience Will Determine the Success of Your Company
There are countless metrics that inform your business decisions. Revenue, resource costs, and employee retention are all part of the equation. However, when it comes to your company’s success, your customers are in the driver’s seat. In 2021, customer experience (CX) is a key ingredient for business success. When customers have positive interactions at every […]
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