If you’re looking for security guard software for your business, choosing one can be intimidating. Nowadays, in order to stay competitive, software providers are offering more and more features. However, it doesn’t matter how many things software can do if it doesn’t do the right things for your business. It’s important to weigh what essentials you’ll need now, and in the long-term, and ask the right questions upfront. Unsure of where to start? Here are five important considerations for selecting security guard software.
Do select a scalable solution
It’s essential to find a security software solution that can grow with your business. Evaluate your five-year plan and ensure any software you’re interested in can meet those long-term goals. What works for your company today may not work for it tomorrow, so it’s critical to review your future plans. One of the most important questions to ask is whether the platform you’re considering is flexible enough to fit your business. Without flexibility, you risk creating a straightjacket for your operations that won’t be able to accommodate growth. Choosing a software provider that also understands the security industry will be invaluable. Software not specific to your industry will leave you missing out on key features and functions that are vital to the security field.
Don’t overpay and go into the red
Having security software is no longer a ‘nice to have’ but rather it’s become a necessity to boost efficiency and your bottom line. That being said – it is an investment. If you’re paying too much and generating too little, then the return on investment just isn’t there. Look for a security workforce solution that is within your budget. Check out software as a service (SaaS) solutions, which can often be more affordable thanks to their web-based monthly subscription costs versus the larger upfront costs of on-premise software and hardware.
Do get real-time data
Modern security workforce management software will have dynamic tracking that gives you real-time visibility over your operations to better meet customer expectations around transparency. With all the technology out there, customers are holding companies to even higher standards making real-time tracking functions (like active users, live maps and GPS history) a must-have. Finding a software workforce solution that keeps you in the know is essential for managing your team, guard accountability, legal liability and delivering transparency. Not only that, but be on the look-out for software with mobile support, so your guards can report on the go, and you can communicate tasks in real time. All in all, these live features will give your company the insights necessary to better schedule staff and spend resources efficiently, thus giving you a competitive edge.
Don’t sacrifice data and analytics
The best way to run your business is to use current, quality data to make informed decisions. If security software has everything you need to automate and streamline the day-to-day, but it doesn’t enable you to analyze data, then it’s not the right one for your company. Collecting accurate data and identifying new trends takes the guesswork out of decision-making, and is made easy with the right software solution. It allows you to be proactive and better manage risks that may otherwise be missed with the wrong software.
Do look for all-in-one, centralized solution
The security software solution you choose should streamline your day-to-day, making everything easier – that’s the goal, at least! It should unify both front and back office teams on one platform so that data flows seamlessly across your operations. When organizations opt for point solutions for different facets of their operations, this integration can be broken and valuable information from your frontline can be lost. They may also face accuracy and efficiency challenges as data is manually transferred between systems such as scheduling and payroll preparation. That’s why a centralized solution can save time, and promote accuracy in crucial operations such as payroll preparation and invoicing.
With these dos and don’ts in mind, you’ll be ready to ask the right questions when you take advantage of a software vendor’s free trial. This will ensure you’re picking the best security software solution to set your company ahead of the rest.