New Delhi (GR-TYP-BIN): Delhi Electric Regulatory Commission (DERC) has been directed to implement daily penalty on power outages.This is a historic decision by the Delhi Government.
The Government issued the following policy directions to DERC under the provisions of Section 108 of the Electricity Act 2003.
DERC shall put the schedule of power cuts in different parts of Delhi in advance for next 15 days on its website and shall update it daily.
In case of an unscheduled power cut (whose details does not exists on website) except in force majeure conditions, the supply shall be restored within one hour, if it is affecting large area say more than 50 connections. Failure to do so, shall result in a penalty of Rs. 50/- per hour per consumer for first 2 hours followed by Rs.100/- per hour per consumer after 2 hours for each hour of default beyond the specified one hour and shall be payable separately to each of the consumers affected by the disruption in supply.
In case of disruption of power of an individual consumer the supply shall be restored within 3 hours of complaint. Failure to do so shall result in a penalty of Rs. 100/- per hour.
All payments of compensation shall be made suo-moto by the DISCOMS by way of adjustment against current and/or future bills for supply of electricity but not later than 90 days.
DERC shall keep a record of all unscheduled power cuts in Delhi and the extent of consumers affected by each power cut on the basis of complaints received from public or the government or on its own. If the compensation is not paid suo-moto by the DISCOMS and if any affected consumer approaches the DERC/CGRF etc. for claiming the compensation, the amount of compensation in such cases shall be Rs. 5,000/- or five times the compensation payable on suo-moto basis, whichever is higher. If any consumer approaches DERC after 90 days with a complaint that he has not received his compensation, DERC shall order & ensure payment to all consumers affected by that power cut.
The Government also said that the compensation amount paid by a DISCOM shall not be a pass-through in the Annual Revenue Requirement (ARR) of the DISCOMS.