Match My Email, an ISVForce Partner, has released a new version of its managed package for Salesforce.com. Version 2.4 incorporates a dozen new features that make email log management and navigation in Salesforce.com easier, faster, and all behind the scenes. Customer-requested email management tools and contextual views have been streamlined to ease the time a sales rep spends managing email threads.
The new 2.4 version (and older versions as well) is also mobile compatible. It runs entirely in the cloud, which is platform independent. In the cloud, all devices are equal and interoperable. Match My Email is the first open platform/device independent email syncing and logging service for Salesforce.com.
Additionally, as a member of the ISVForce program, Match My Email participation can offer Version 2.4 to all SFDC Editions, even those – Group and Professional — that normally would not have access to advanced features programmed in APEX. For Group Edition users, Version 2.4 incorporates special Group Edition Sharing Rule that enables all Standard users to see the Email Messages of other Standard users. Normally, only a Group Administrator would have sharing access to the information of another Standard user.
Other features in Version 2.4 include:
- Bulk Unmatch and Delete buttons have been added. A Type:Matches column was been added to show all the record in Salesforce that are associated with the email.
- A hover over subject line pop-up showing the content of the email has been added, so that users can stay inside a SFDC record and quickly read the content of the email log.
- Clicking the Attachment Name opens the attachment in its original file format in a separate popup window. The Attachment is viewed in high definition and with all of its original formatting so the sales rep can see exactly what the customer or prospect saw.
- Clicking on a SFDC Record Name in the Type:Matches column and the user jumps immediately to that Salesforce.com record.
- The Full List View is implemented in Version 2.4 and lets the end-user open a scroll of all the emails related to a specific record. In the scroll view, the end-user can quickly scan the email log to find either an email or some element of email content.
Match My Email works with ALL email systems & mobile devices, like Outlook, Gmail, MacMail & Lotus, in Sales Cloud and Salesforce1.