The first true call centers opened in the 1970s, and through the decades that followed, they all operated in similar ways. In the 21st century, however, things are changing fast, and statistics highlight some surprising facts about call centers. Here are six surprising statistics every call center operator should know. Gamification is strategically important Gamification […]
Know It Or Not, You Need Backup – 12 Use Cases for Cloud Backup as a Service
“CBaaS” just rolls off the tongue, doesn’t it? However you abbreviate it, your organization almost certainly has a pressing need for cloud backup as a service — whether you know it or not. And that need is almost certain to increase as the world grows more interconnected and the global digital threat landscape darkens. If […]
Four Ways to Improve Your Technology and Help Your Business Flourish
With the advancements of technology nowadays, it is essential to choose your hardware and software wisely. If you make the wrong choice, the things you purchase could be outdated in merely a couple of years. You definitely don’t want this to happen as it will be just throwing money away and very few businesses can […]
Startup Funding Keeps Rising: Is This Sustainable?
The past two decades have been very rewarding for startups—especially in the tech sector. The average size of series A funding in 2010 was just $4.9 million, but by 2017, that number had ballooned to $12.1 million. Similarly, cumulative seed capital averaged just $1.4 million in 2010, but is now closer to $6.3 million. Venture […]
Why You Need To Download A VPN Now
Science fiction in the 20th century showed us a future with terrifying threats to humanity. Hostile aliens coming to take over or destroy the earth. Time travelers changing the past and ruining the future. Advanced weaponry being used by criminals to reign over the law-abiding citizens of a country. Perhaps that’s why so many people […]
Mobile Phones Built For Playing Games
The mobile gaming market has grown in leaps and bounds in the last few years. With complex mobile games like Fortnite, Hearthstone and PUBG: Mobile demanding next-level gaming performance and media presentation, mobile phone makers are in fierce competition to bring out the best smartphones to satisfy the needs of the mobile gamer. The most […]
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