While there is no one help desk software solution that will fit every business, SysAid does its best to provide one that will fit almost everyone. Integrating both help desk service and asset management into a single package, SysAid’s IT Help Desk software is a unique take on the standard service offerings found in most […]
Five Ways to Increase Customer Satisfaction Using a Call Center
Many businesses use call centers for inbound calls, but most don’t fully utilize their potential to increase customer satisfaction, and profitability. For many customers, that phone call is their first exposure to the product or service you are selling. Make the most of your inbound calls using a professional call center that specializes in customer […]
Online Education Keeps Soaring In Popularity – Few Trends To Watch Out For
Year over year, online higher education keeps growing in popularity. When you dive deeper into this rising trend, you can see the wide variety of online programs that students are taking advantage of. Around 5.8 million students have enrolled in at least one kind of online course, as per a report released earlier in 2015. […]
Why companies need absence management software
Absence management is essential for businesses of any size: not only does it help automate leave time calculations, but also provides a clear view of your team members’ availability and allows to plan work ahead. Companies use various tools to track their employees’ leaves: spreadsheets, timesheets, HR tools, or special absence management software. So let’s […]
Productivity at work:How to measure the unmeasurable?
Measuring and improving workplace productivity has been one of the biggest concerns for managers since the beginning of the twentieth century. The famous “If you can measure it, you can manage it” cliché suggests that quantitative indexes are enough to help the manager understand the trends and improve the process. This approach may have made […]
Things to Keep in Mind when Creating a Data-Driven Marketing Strategy
Marketing has always been part science and part art, with the vast majority of changes throughout the history of the industry affecting this ratio. Today, due to the spectacular computing powers and cloud computing, the ratio is moving to the science side, as data becomes lauded every so increasingly. There are good reasons for this. […]
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