First project completed under collaborative ServiceNow partner model
Berkshire, ENGLAND, 30 September, 2015: TeamUltra (www.teamultra.net) today announced it has been named a ServiceNow Retained Services Partner. The agreement follows an initiative by ServiceNow to ensure closer strategic links to key channel partners in important markets to better serve the rapidly expanding customer base. TeamUltra will collaborate with other accredited partners in a cooperation that will ensure ServiceNow customers continue to receive the highest level of service.
Mike Beale, Managing Director of TeamUltra said, “ServiceNow is quite simply tearing up the enterprise service management market and we are seeing the appetite for ServiceNow licences and professional services opportunities continuing to soar. This has been mirrored by yet another year of strong growth and expansion at TeamUltra with interest in our consulting services, support offerings and our latest solutions such as Gamification, TeamConnect for deploying a SIAM model and TeamStart for rapid ServiceNow implementations. ”
TeamUltra has had a strong working relationship with ServiceNow since it was appointed the first UK partner. It has developed significant experience with the platform and customers trust TeamUltra with their enterprise service management transformations. The first projects under the new retained partner initiative have already gone live.
The agreement represents a closer working relationship between TeamUltra and the market’s leading cloud based enterprise service management vendor. Alongside this has been the establishment of a successful graduate recruitment program at TeamUltra. Now in its second year, graduates go through accelerated training in ServiceNow enabling them to take the first steps towards a long term ITSM career.
Beale added, “We have always placed customer satisfaction at the heart of what we do. We work hard to attract and retain the best ServiceNow certified consultants to deliver the major business wins we have generated. Our customer satisfaction scores are consistently high and TeamUltra is committed to continuing to work closely with ServiceNow and investing in the development of the next generation of ServiceNow professionals.”
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