You often hear talk of the customer experience. It’s more than just the face-to-face interaction you have at a register. It also goes beyond traditional customer service. CX encompasses all interactions you have with customers from start to finish. For your business, this might begin with the greeting customers receive when they enter the store. […]
5 Tips For Accomplishing A Smoother Rebrand
Dunkin’ did it. So did IHOP. And Slack. They all rebranded in one form or another and lived to tell the tale. Not all companies earn kudos after taking the rebranding route, of course. Lots of them get D- grades from the public. At that point, they can try to make the best of bad […]
7 Tips for Better Mental Health in 2021
Mental health has become a growing concern in the 21st century. Things like excessive screen time and financial stress have stoked anxiety in some and depressed millions of others. To top it all off, in the summer of 2020, the coronavirus pandemic struck. In a poll released in the middle of last year, 53% of […]
5 Tips for Transitioning from Remote Work to Being Back in the Workplace
Telecommuting took off during the earliest months of the Covid-19 pandemic. Some companies, including biggies like Mastercard and Facebook, are allowing workers to remain at home for as long as needed. Other employers, though, want to bring employees back in-house. Their biggest concern? How to make the transition seamless and safe rather than clunky and […]
5 Tips for Streamlining Your Small Business Processes
Small business owners have big to-do lists. After client meetings, sales calls, and employee trainings, product development still has to happen. Payroll still needs to be submitted. Accounting is a headache that never ends. Before you lose your mind trying to balance everything, you need to make a plan. Your sanity, not to mention your […]
Job Hunting Tips for English Speakers in Paris
Finding a job in Paris isn’t easy, and it’s even harder for English speaking expats! While learning French as quickly as possible is essential – we wouldn’t recommend speaking English to a Frenchman – when it comes to finding a job, you’ll need a slightly different approach. Instead of looking for jobs that don’t require […]
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